Episode 62: The Role of “Good Trouble” and Transformation within Organizations with Geoffrey Roche

Guest Bio

Interested in learning a bit about me and how I became the “Heart Leader.” Pull up a seat…

I am an executive, public figure, strategist, connector and collaborator, who has leveraged the skills that helped make me so successful.

My recipe? Empathetic leadership that focuses on others first as represented by my superpower of building meaningful relationships and human-centered connections, always daring to think and go big while fostering prosperous environments for change, and my proven track record of building ecosystem partnerships to drive new solutions and results.

I am always seeking conversation and professional collaboration with trend-setters, disrupters, and executives open to embracing change and systemic solutions in healthcare. Check out my thought leadership in the Forbes Business Council, my podcasts featuring guests like Southern New Hampshire University President Paul LeBlanc, Teladoc’s Chief Learning Officer Carrie Berg, among many others; and my daily content on LinkedIn.

Above all else in my life, I am a dedicated father to my three amazing sons. Thanks for checking out my profile and I look forward to connecting.

Contact Me:
610-442-7889 | groche@core.edu |

Recap & Takeaways

Key Takeaways

• Geoffrey Roche and his background in workforce development for healthcare systems
• The children of nurses, the importance of their role as critical-care workers
• What is workforce development, and what does it mean in the modern era to create innovative, transformative solutions
• Engaging and supporting youth entering the healthcare ecosystem. DEI and the impact of data
• Connection and community engagement are where transformation happens
• Serving populations by setting up a system that enables a person to be transformed
• Public service and the art of customer service
• Intentional efforts around partnering with community organizations to guide students into healthcare as a profession
• Relatability of talking to healthcare professionals, building trust with partner organizations
• Reverse mentoring programs and building new opportunities for intentional mentorship: “Prove to them who you are. You’re there to help them.”
• A new generation of leaders listening, mentoring, facilitating. Inclusivity and calling out leadership for not following values.
• The roots of ‘Good Trouble’ and Congressman John Lewis, inspiration in Geoffrey’s journey
• The role of ‘Good Trouble’ in the workplace, creating psychological safety and accountability
• In tense moments, words can be transformational, or they can tear people down
• Giving people a chance to be human and make mistakes: “Help me understand why you would say it that way.”
• Systemic challenges in the workforce, having the right people serve as preceptors. “You can never spend too much on learning and development.”
• Geoffrey’s role and how often it interfaces with learning and development, learning and development should report to the CEO, not Human Resources
• Learning and development is strategic in healthcare, growing together and making the space for new mindsets
• Geoffrey is optimistic about the future of focus on experience for employees, teams, and customers. Good Trouble around DEI efforts and state legislature and political issues
• Connecting with Geoffrey