December 27, 2022
Episode 21: The Citizen Confidence Index and People-Inclusive Design
Jon Alexander, Co-Founder of the New Citizenship Project stops by The Future of Teamwork to speak with host Dane Groeneveld about all the ways stories drive our pursuits, and how we can all benefit from reminding ourselves about stories that inspire us to participate in a collective mindset. The New Citizenship Project aims to make the switch to seeing people not as consumers, but as citizens, and how reframing that perspective allows individuals to more fully participate and have their ideas valued. Throughout the conversation Dane and Jon deep dive into what it means to be part of a collective, people-inclusive design, and examples of people’s voices and ideas harmonizing to benefit the greater community.
Guest Bio
Jon is author of CITIZENS: Why the Key to Fixing Everything is All of Us. Jon was inspired to write the book by asking questions like:
1) What if we believe that all of us are smarter than any of us?
2) Do we do our best when we tap into the ideas, energy, and resources of everyone?
According to Jon, we were previously living in the Consumer Story and are moving toward the Citizen Story, where “we see ourselves as the creative, capable, caring creatures we are.”
Jon is co-founder of the New Citizenship Project, a strategy and innovation consultancy that aims to shift the dominant story of the individual in society from Consumer to Citizen. NCP’s client list includes The Guardian, the European Central Bank, and the European Journalism Centre. They have partnered with the BBC, National Trust, the Food Ethics Council and many more. NCP is a certified B-corporation.
Recap & Takeaways
- [00:11 – 05:58] Meet Jon Alexander and an introduction to the Citizen Project
- [03:30 – 05:34] Co-founding the New Citizenship Project
- [05:42 – 08:32] Lightbulb moments, and the positions of power that result
- [08:37 – 13:02] The stories driving us, and the hero complex
- [13:19 – 15:32] Dr. Sirolli and the story of asking us to be who we were when we were 9
- [15:39 – 16:39] Phone line to the Taiwanese government
- [16:48 – 18:11] “We want the government to trust people”
- [18:15 – 21:56] Trust in business and in charity,
- [22:02 – 26:40[] Seeing yourself as part of a collective
- [26:41 – 30:13] More agency for employees and teams, bringing uniqueness to problem solving
- [30:19 – 33:25] Psychological safety and investing in the contributions team members can make, how it connects to UBI
- [33:28 – 35:02] The 9.9 percent article, access to good resources and people
- [35:06 – 40:02] People-inclusive design and messaging, opportunities to let in light
- [40:06 – 44:43] Evolution not revolution, how we can use technology and teamwork to create a better future
- [44:53 – 49:10] Abundance theory, Web3, and the consumer trap
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