May 13, 2025
Episode 138: How the 5 Levels of Listening Shape Team Performance and Leadership with Oscar Trimboli
How often do you genuinely listen—picking up not just on what’s said, but on what’s left unsaid? For many teams, listening is overlooked, even though it shapes how people connect, lead, and adapt to change.
In this episode of The Future of Teamwork, Dane Groeneveld speaks with Oscar Trimboli, author of How to Listen and Head of Coaching Faculty at the Marketing Academy. Together, they explore the five levels of listening and how they influence leadership, communication, and organizational alignment—especially in moments of transition.
Whether you’re guiding a team through change or looking to improve the quality of everyday conversations, this episode offers a practical lens on what it means to really listen.
How the 5 Levels of Listening Shape Team Performance and Leadership with Oscar Trimboli
Guest Bio
Oscar Trimboli is a best-selling author, host of the Apple award-winning podcast Deep Listening, and a sought-after keynote speaker. Along with the Deep Listening Ambassador Community, he is on a quest to create 100 million deep listeners in the workplace.Through his work, Oscar has experienced first-hand the transformational impact leaders can have when they listen beyond words. He believes that when leadership teams focus their attention and listening, they will build organizations that create powerful legacies for the people they serve – today and, more importantly, for future generations.
Key Takeaways
00:00 Introduction to the Future of Teamwork Podcast
01:35 Meet Oscar Trimboli: The Listening Expert
02:19 The Story Behind Oscar’s Listening Quest
04:20 Decoding Deep Listening Techniques
09:09 The Importance of Acknowledging the Past
16:10 Five Levels of Listening
29:03 Effective Meeting Preparation
30:17 The Power of Process Questions
31:40 Permission to Interrupt and Self-Correct
34:29 Summarizing and Feedback Techniques
37:07 AI in Business Communication
43:12 Handling Customer Grievances
46:30 The Impact of Listening on Teamwork
49:15 Call to Action: Improve Your Listening Skills
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