March 11, 2025
Episode 129: How Coaching Transforms Leadership with Heather Conklin
In this episode of The Future of Teamwork, Dane Groeneveld chats with Heather Conklin, CEO of Torch, to discuss her journey from product management at Salesforce to leading a company that reimagines leadership coaching. Heather shares how her experience in executive coaching sparked a passion for developing leaders, how impactful coaching in leadership can drive meaningful change within organizations, and why performance isn’t the only important marker of team success (and what else leaders should focus on). Tune in to learn how coaching can build the leaders your future needs!
How Coaching Transforms Leadership with Heather Conklin
Guest Bio
Heather Conklin is the CEO of Torch – a leadership coaching platform that delivers coaching in the context of your unique culture to solve real business problems. She brings over 15 years of experience and served as the COO of Torch for 2 years prior to taking on the CEO role. She is deeply passionate about great leadership and how coaching can change leaders and organizations. Prior to Torch, she spent 9 years at Salesforce in product leadership roles, most recently serving as senior vice president and general manager of the Trailhead business. There she focused on skilling and enablement and helped develop and grow the Salesforce ecosystem. She also created and led Salesforce’s Associate Product Manager program in partnership with Bret Taylor to build new product management talent into great future leaders. She lives in Boston with her husband and 3 young daughters.
Key Takeaways
00:00 Introduction to the Future of Teamwork Podcast
01:41 Meet Heather Conklin, CEO of Torch
02:07 Heather’s Journey from Salesforce to Torch
04:51 The Role and Impact of Product Managers
07:22 Building the Associate Product Manager Program
11:51 The Power of Vulnerability and Coaching
25:31 Balancing Performance and People Development
41:51 The Future of Leadership and AI
45:40 Conclusion and How to Connect with Torch
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